Q: How do I get an official owner’s manual/schematic for my Peavey amplifier?

A: You can download Owner’s Manuals for most Peavey products free of charge here:

http://www.peavey.com/support/searchmanuals/

Owner’s manuals and spec sheets that are not available on our web site may be obtained by mail (via check or money order) or by phone (via credit card). Spec sheets and schematics are $2.50 per copy, and owner’s manuals are $7.50 (paperback) and $20 (notebook).

Send Check/Money Order to:
Peavey Electronics Parts Department
PO Box 2898
Meridian, MS 39302

Credit Card orders by phone:
1-877-732-8391

This applies to U.S. and Canadian residents only.
Customers outside the U.S. and Canada should contact their nearest Peavey distributor.

Q: My Peavey product needs repair. What do I do now?

A: If you need assistance finding a service center or retailer, you can use the Dealer/Service Center Locator here:

http://www.peavey.com/support/dealerlocator/

All Peavey retailers are Authorized Service Centers.

You can also return it to the factory for service. For details, click on the following link.

http://www.peavey.com/support/technotes/repair/faq.cfm

If we can be of further assistance, please call Repair Assistance (toll free) @ 1-877-732-8391 extension 1418, or email us at repair@peavey.com.

Customers outside the U.S. and Canada should contact their local Peavey Distributor for assistance.

Q: How can I order a replacement part for my Peavey product?

A: You can order genuine Peavey parts from any Authorized Peavey Dealer or Service Center. If this is not possible in your case, you may also purchase parts direct from Peavey.

To order replacement parts direct, please call us at 877-732-8391 (toll free in the U.S.) or 601-483-5365. The extension for either number is 1386.
We can take your order via credit card or ship COD to a place of business ONLY.

Our business hours are 8 a.m.-5 p.m. Central Time, Monday-Friday.
Hold times may be long during peak hours. If you have to wait on hold, feel free to leave a name and number and a service representative will contact you as soon as possible.

Features and specs are subject to change without notice. For this reason, please have the serial number of your product handy when calling to order parts. This will help us ensure that we ship the correct parts for your particular model.

If you need further assistance, you can email us at parts@peavey.com.

*Note: Peavey Electronics cannot accept parts orders via e-mail.

Customers outside the U.S. and Canada should contact their local Peavey Distributor for assistance.

Q: What is the warranty on my Peavey product?

A: You can find warranty information for the U.S. and Canada here:

http://www.peavey.com/support/warrantyregistration/warrantytext.cfm

Warranty law varies from country to country. To get information on warranty policy outside the U.S. and Canada, contact your local Authorized Peavey Distributor.

Q: I have an old Peavey amplifier. How can I determine what it is worth?

A: Peavey has no direct involvement in the used or "vintage" amplifier markets, and therefore we are unable to offer you the current value of your unit.

There are many variables involved in establishing the value of used or collectable "vintage" amplifiers such as condition, rarity, desirability, etc. The values of used equipment are determined by used or vintage equipment dealers and not by the original manufacturers.

Q: When was my Peavey product manufactured?

A: To find out when your Peavey product was manufactured, please send an email request to customerservice@peavey.com. Be sure to include the serial number of your Peavey product within the email message.

Q: How do I obtain a footswitch for my Peavey amplifier?

A: Many footswitches can be found at this link:

http://www.peavey.com/products/browse.cfm/action/drill/cat/4/begin/1/Accessories.cfm

Other footswitches can be ordered from your local Peavey retailer or direct from our Peavey Parts Department. See “How can I order a replacement part for my Peavey product?” above.